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Frequently Asked Questions

We try our best to ensure that our customers understand every aspect of our products and services.

General Questions:

  • Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.
  • VoIP (voice overInternet Protocol) is the transmission of voice and multimedia content over an internet connection. VoIP allows users to make voice calls from a computer, smartphone, other mobile devices, special VoIP phones and WebRTC-enabled browsers. VoIP is a technology useful for both consumers and businesses, as it typically includes other features that can’t be found on common phone services. These features can include call recording, custom caller ID, or voicemail to e-mail. It is also helpful to organizations as a way to unify communications.

Simply get started with Bob-Caller by filling in your details in the Sign Up application page/profile , alternatively you can contact us on 0118800420 or email us on

  • Mobile APP
  • Phone Rental Options
  • Telephone support
  • Interbranch Calls
  • DID Cost *087
  • Bob-Caller offers a variety of cash and rental options to choose from, purchase our products with many different payment methods.
  • See Rental options under the PBX Pricing tab on the website.
  • EFT
  • Visa
  • Mastercard
  • Mobicred
  • eBucks
  • Discovery Miles
  • Credit Card
  • Bob-Caller provides monthly and once off purchases options on both subscriptions, accessories and hardware.
  • At Bob Caller we want to make sure you get the most out of your telecommunications solution. There is always an option to upgrade your subscription plans with Bob-Caller in order to maximize your monthly savings and effectivity.

Yes with Bob-Caller we provide SIP trunking , How Does SIP Trunking Work? A SIP trunk is the virtual version of an analog phone line. Using SIP trunks, a SIP provider can connect one, two, or twenty channels to your PBX, allowing you to make local, long distance, and international calls over the Internet.

  • We make sure our customers stay connected, anywhere, anytime
  • What makes Bob-Caller different is that we can ensure reliability, scalability and cost effective telecommunication solutions.
  • It has become the ultimate business communications platform that brings teams and customers closer. It surfaces actionable customer intelligence to your employees and empowers them to truly work anywhere.
  • Bob Caller gives small businesses and enterprises a competitive advantage with virtual workspaces, video conferencing, mobile apps, and a scalable cloud PBX.
  • You get more than just a dial tone; you get peace of mind. Over 1,000 team members are driven to provide you with the best customer service you won’t find anywhere else
  • We are your trusted advisers that will always point you in the right direction that is best suited for your business.
  • BOB CALLER managers all your VOIP Service needs and more to ensure a smooth process whether that be migrations or new installations.
  • BOB CALLER is fully dedicated to protecting our customers data and will ensure the security we provide is at the highest standard.

Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike.

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